6. The 4 questions you need to answer to attract and retain top talent and customers | Becky Willan, CEO of Given
Description
Talent and customers aren’t just looking at the product or service your company provides. They’re choosing organisations with purpose over those who only prioritise profit.
In this episode of 'All About Business,' James is joined by Becky Willan, CEO of Given, part of Anthesis. They explore the importance of implementing purpose into the heart of your business,, the impact of ESG and sustainability on brands, and practical steps for organisations to align profit with meaningful societal impact. Becky shares her journey from working at Body Shop to founding Given, and discusses how companies like John Lewis and Lloyd's Banking Group are navigating purpose-driven transformations.
01:31- Introduction
02:26- Meet Becky Willan
03:13- Defining Purpose in Business
03:48- The Journey of Given
07:41- Implementing Purpose in Organisations
11:32- Case Study: John Lewis Partnership
20:31- Case Study: Lloyd's Banking Group
24:01- Advice for Entrepreneurs
29:54- Evidence of Purpose-Driven Business Success
31:25- Purpose vs. Philanthropy: Understanding the Difference
33:52- Reed's Purpose-Driven Philanthropy Model
34:54- Steps to Implementing Purpose in Your Organisation
36:44- The Importance of Employee Engagement and Culture
40:14- Challenges and Pitfalls in Purpose-Driven Organisations
42:54- Case Study: Centrica's Purpose Transformation
49:49- IKEA's Purpose and Philanthropy
51:35- Personal Reflections and Future Aspirations
53:56- Conclusion and Final Thoughts
Find out more about Given
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